8.2
Great63 reviews

Hilton Mexico City Reforma Hotel

Mexico City, Mexico
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1 room2 Guests
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Highlights
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TripAdvisor Traveler Rating
25of 422 hotels in Mexico City
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Av. Juarez 70. Colonia Centro, Mexico City, Mexico, 06010
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Overview

Featuring a spa area, an outdoor swimming pool and a sundeck, Hilton Mexico City Reforma offers accommodation within 0.5 miles from Monument to the Revolution. Situated in Mexico City Historic Center district, the venue is set near popular tourist attractions as Garden of Art is 1.1 miles away.

Location

It is 1.4 miles from the center of Mexico City. The hotel is located next to Memory and Tolerance Museum.

Set within 5 minutes' walk from Hidalgo subway station, the property is well-connected to Zocalo. This venue is within a 10-minute drive of Benito Juarez International airport.

Rooms

The rooms have a flat-screen TV with satellite channels, climate control, an iron and ironing board for your convenience. Rooms have a shower, hair dryers and bath sheets.

Eat & Drink

Guests can have breakfast in bar. Guests can enjoy Mexican meals at El Cardenal Alameda within 5 minutes' walk of the hotel.

A buffet breakfast is served and charges are applicable. 

Leisure

The Hilton Mexico City Reforma also includes a gym and a tennis court for free. Hilton Mexico City Reforma also has an indoor pool.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site at USD 6 per day.

Year renovated:   2009.  Number of floors:   27.  Number of rooms:   459.

Former name: SHERATON CENTRO HISTORICO

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 6 per day

Baggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness studio

Swimming pool

Outdoor swimming pool

Indoor swimming pool

General

  • Free Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Fitness center
  • Boating
  • Tennis court
  • Fitness studio

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Grocery shopping service
  • Stores/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • DVDs/ Videos for children
  • Children's menu
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach towels
  • Casino
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • Landscape view

Room features

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Closet
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities
Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCribFREEExisting bedsFREEAll children3 - 18 yearsExisting bedsFREEExtra bedFREE
PetsPets are not allowed.
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Rooms and availability

Basic Double Room
  • Bed options:
    2 Double beds
room details
Double Room Mobility accessible
  • Bed options:
    2 Single beds or 1 Double bed1 King-size bed
  • Max:
    2 persons
room details
King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
One-Bedroom King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Hilton Home
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Standard Connecting Room
  • Bed options:
    2 Double beds1 King-size bed
  • Max:
    2 persons
room details
Single Room
  • Bed options:
    1 Single bed1 Double bed
  • Max:
    2 persons
room details
Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max:
    3 persons
room details
Standard Suite
  • Max:
    2 persons
room details
Master King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Master Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Executive Room
  • Bed options:
    2 Double beds1 Double bed1 King-size bed
  • Max:
    4 persons
room details
Executive King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Presidential Room
  • Bed options:
    2 Single beds or 1 Double bed
  • Max:
    2 persons
room details
Presidential King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Presidential One-Bedroom King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Presidential Suite
  • Max:
    2 persons
room details
Presidential One-Bedroom Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Business King Suite
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
room details
Business Suite
  • Bed options:
    1 Double bed1 King-size bed
  • Max:
    2 persons
room details
King Room Mobility accessible
  • Bed options:
    1 King-size bed
room details
Superior Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max:
    4 persons
  • Non-smoking
  • Heating
  • Air conditioning
room details
Standard Room
  • Bed options:
    2 Double beds1 Single bed1 King-size bed
  • Max:
    4 persons
  • City view
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
Junior Suite
  • Bed options:
    1 King-size bed1 Double bed2 Double beds
  • Max:
    4 persons
  • Shower
  • Private bathroom
  • Non-smoking
  • Bathtub
room details
King Room
  • Bed options:
    1 King-size bed
  • Max:
    2 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Non-smoking
  • Bathtub
room details
Single Room Mobility accessible
  • Bed options:
    1 Single bed
  • Max:
    1 person
room details
Show 23 more room typesLess
Location
Av. Juarez 70. Colonia Centro, Mexico City, Mexico, 06010
  • City landmarks
  • Nearby
  • Restaurants
Opera House
Palacio de Bellas Artes
2300 ft
Eje Central Lázaro Cárdenas 2
Torre Latinoamericana
2200 ft
Plaza de la Republica
Monument to the Revolution
2900 ft
Church
Mexico City Metropolitan Cathedral
3500 ft
Museum
Memory and Tolerance Museum
1000 ft
Museum
Museo de Arte Popular
600 ft
Francisco I. Madero 4 Centro Hist\u00F3rico
The House of Tiles
2300 ft
Museum
Museo Franz Mayer
2400 ft
Museum
Museo Mural Diego Rivera
500 ft
Museum
Munal
3400 ft
Museum
Museum of San Carlos
2400 ft
Calle Tacuba 1
Palacio Postal
3000 ft
Plaza Garibaldi
Tequila and Mezcal Museum
3200 ft
Museum
Interactive Museum of Economics
2800 ft
Square
Historic Center
2100 ft
Mall
Barrio Alameda
500 ft
Av Francisco I. Madero
Francisco I. Madero Avenue
3200 ft
Paseos de la Reforma No. 42
Paseo de la Reforma
2400 ft
Square
Chinatown
1500 ft
Avenida Juarez 70 inside the Hilton Hotel
El Cardenal Alameda
100 ft
Avenida Juarez 70 Colonia Centro
Los Dones
100 ft
Avenida Juarez No. 64 Cuauhtemoc
La Cerveceria de Barrio Alameda
200 ft
Avenida Juarez 76 Col. Centro
Fiesta Inn Centro Historico
300 ft
Avenida Juarez 76 Centro Commercial Parque Alameda
Starbucks
300 ft
Avenida Juarez No 76
Gino"s Pasticceria Parque Alameda
300 ft
Av. Juarez 60
Patio Container
300 ft
Calle Doctor Mora 11
El Horreo
500 ft
Getting around
Airports
Benito Juarez International (MEX) 5.8 mi
Lic. Adolfo Lopez Mateos International (TLC) 36.5 mi
Metro stations
Juarez1000 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
8.2
Great63 reviews
Location9.0
Rooms9.0
Service7.2
Dining7.4
  • 7.2
    Very good

    the hotel is in the historic district. you can walk to torre latinoamericana.

    BillyUnited States of America, 
  • 8.0
    Great

    We appreciated our quiet rooms, plus the staff was professional. We stayed here to visit diego rivera mural museum that was next to the hotel. Within walking distance of Hidalgo metro stop, some 5 minutes walk.

    MaxUnited States of America, 
  • 8.0
    Great

    THE DAY OF DEPARTURE WAS MY BEST TASTE

    I INVITED A VERY IMPORTANT DIPLOMAT FROM ENGLAND WHERE MY COMPANY WAS IN CHARGE OF THE EXPENSES IN THE COMPLETE SUITE, MY GUEST WAS SCHEDULED TO LEAVE ONE NIGHT BEFORE MY DEPARTURE, BY MISTAKE OF THE RECEPTION, THEY GAVE EXTRA NIGHT CREDIT TO MY ROOM, LEAVING THE STAY OF MY GUEST TO SEEM AS IF I DID NOT PAY THE LAST NIGHT, MR. 7 NIGHTS PREPAID IN ONE OF THE MOST EXPENSIVE SUITES OF THE PINCHI HOTEL FOR THE LOVE OF GOD, ALMOST $70 THOUSAND PESOS PREPAID WITHOUT ANY DEBT, THE NIGHT OF THE SUPPOSED NON PAYMENT, THEY KNOCKED ON HIS DOOR AT 1030PM AS IF THE FAN WAS LOOKING FOR A REFUGEE, THEY SCARED HIM OBVIOUSLY, HE DIDN'T WANT TO OPEN THE DOOR BECAUSE HE DOESN'T SPEAK SPANISH, THEY CALLED HIM SEVERAL TIMES IN THE ROOM AND FINALLY HE ANSWERED AND THE RECEPTIONIST WOMAN WITH A TONE SIMILAR TO THE EX-WIFE OF A GUY WHO DOESN'T PAY HIS ALIMONY, THREATENED THAT IF HE DIDN'T GIVE HIS CREDIT CARD THEY WOULD RUN HIM OUT ON THE STREET LIKE A BUM, AGAIN, AFTER 7 NIGHTS PREPAID AND WITH INSTRUCTIONS THAT ANY EXTRA CASES HAD TO BE REPORTED WITH MY ROOM, MY GUEST, INTIMIDATED, DROPPED THE CARD AND WAS LEFT ALONE, IN THE MORNING WHEN I ASKED WHY THEY DID NOT DENY ENTRY WITH A KEY AT 3PM AS IS THE CUSTOM OF ANY HOTEL WHERE NO PAYMENT IS REGISTERED FOR THAT NIGHT, THE MAN WENT IN AND OUT OF HIS ROOM SEVERAL TIMES THAT AFTERNOON, WENT UP TO THE 26TH FLOOR SEVERAL TIMES WITHOUT THE CARD BEING BLOCKED, THEY DENIED EVERYTHING, THAT IT IS NOT THEIR POLICY TO TREAT GUESTS LIKE THIS AND MY GUEST HAD NO REASON TO INVENT LESS LIES ABOUT THE TREATMENT. THE JOTITO MANAGER ON DUTY IN THE MORNING OFFERED A WEAK APOLOGY EVEN THOUGH MOMENTS BEFORE HE SAID THAT HE KNEW NOTHING ABOUT THE TERRORIST BEHAVIOR OF HIS RECEPTIONIST AT NIGHT BUT ANYWAY HE OFFERED THE FAKE APOLOGY. WHAT THESE ASSHOLES DON'T KNOW IS THAT MY GUEST IS A FRIEND OF THE HILTON BARREL FAMILY IN LOS ANGELES AND BELIEVE ME HE ALREADY REPORTED THE ATTITUDE OF THESE PEOPLE AND IN A SHORT TIME THE IGNORANT WILL BE WORKING IN CARLS JR. BE INSURED.

    DavidUnited Kingdom, 
  • 8.2
    Great

    Location if you want to be in the historical center.

    Lousy spa experience. steam off. Obviously it took me a while to get ready and I couldn't use it. Cold Jacuzzi. Spa staff with zero initiative. big plus of this hotel is its pool area and spa. It's a shame that having such nice spa facilities they don't have them ready to use. I called from my room saying I was coming and still when the steam turned off and Jacuzzi was frozen??! I had to go and ask the girls for everything at the entrance. 40 minutes I had to use it were spent asking the girls for something that only makes them smile and give you a towel. Incapable of thinking for if you are there it is to use the facilities and if they don't have them ready the minimum would be that they don't wait for you to ask them to put them in operation. In terms of quality and price, there are other much better options in the historic centre.

    PaulUnited Kingdom, 
  • 7.4
    Very good

    Location

    My work is about Videogames & Internet Trends, so my company choose Premium Hotels with LCD TV to plug the Play Station 3 for local reviews. I change the Hotel after 1 day because the staff can't find the Remote Control to send the signal. (I change to Sheraton at next street to work)

    United States of America, 
  • 9.2
    Perfect

    Lux hotel with a good location for reasonable price

    The hotel staff should call for a taxi if requested so by the customers. The concierges of the hotel suggested only limousines and were very reluctant to call for a taxi. Needless to say, the drivers of limousines charged triple price for any trip.

    United States of America, 
  • 10.0
    Perfect

    in the city center shopping malls location

    United States of America, 
  • 9.6
    Perfect

    Great location if you are looking for the Centro Historico attractions.

    United States of America, 
  • 10.0
    Perfect

    conviniently located.

    no free coffee service or water.

    United States of America, 
  • 10.0
    Perfect

    It was an excellent hotel, close to main atracctions in México city, the room was clean and comfortable, you cant ask for anything else. Staff from the hotel were helpful.

    United States of America, 
  • 8.8
    Great

    Location and services

    overpriced in terms of items like Water , Internet , Beverages Rate of Exchanging currency is unreasonable and unfair

    United States of America, 
  • 9.2
    Perfect

    the Staff from the doorman to the receptionist, cleaning ladies are absolutely wonderful and so welcoming. Hilton has picked them out very well. I would come back because of the staff and know I will be really taking care of.

    The only complaint I would have is the carpet in the room...pretty old and stained which is surprising for a Hilton hotel.

    United States of America, 
FAQ
What is the closest airport?
The hotel lies within 7 miles of Benito Juarez International airport.
How far is the city center from the property?
The city center is located 1.4 miles away.
Are there any cleaning services provided?
Yes, the hotel offers ironing.
What are the on-site dining options?
There is an 24-hour bar that offers a variety of coffee, wines and refreshments.
Can I have lunch or dinner nearby?
Yes, you can have lunch or dinner at El Cardenal Alameda within 50 feet of the hotel.
What room types are available here?
The hotel offers such room types as standard room and a single room.
What spa facilities does the property offer?
The hotel includes a steam room and a sauna.
What onsite sport activities can I take part in?
You can benefit from a gym area and a fitness center available on site.
Address
Av. Juarez 70. Colonia Centro, Mexico City, Mexico, 06010
View map
Highlights
TripAdvisor Traveler Rating
read all 2694 verified reviews
TripAdvisor Traveler Rating
25of 422 hotels in Mexico City
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 15:00-23:30FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCribFREEExisting bedsFREEAll children3 - 18 yearsExisting bedsFREEExtra bedFREE
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Benito Juarez International (MEX) 5.8 mi
Lic. Adolfo Lopez Mateos International (TLC) 36.5 mi
Metro stations
Juarez1000 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.